VIP Travel Counselor

Role Overview

• Accurately and efficiently manage travel requests via multiple channels.
• Deliver concierge-level consultation by providing personalized support.
• Provide expert guidance on optimal routing, fares, and corporate policies.
• Leverage problem-solving skills to proactively resolve travel challenges.
• Maintain focus on quality, accuracy, and attention to detail.
• Meet and exceed key performance indicators (KPIs).
• Adhere to company standards regarding tool utilization, workflow processes, and attendance expectations.
• Thrive under pressure and adapt quickly to changing priorities.

Requirements

• 5+ years of corporate travel experience, with a strong focus on VIP and executive-level travel services.
• Exceptional oral and written communication skills.
• Advanced expertise in international travel, routing, fares, and complex exchanges.
• Strong problem-solving and decision-making skills.
• Ability to work independently while managing multiple priorities.
• Proven ability to meet and exceed performance standards.
• Exceptional teamwork and collaboration skills.
• Strong relationship management and interpersonal skills.
• Solid analytical skills.
• Proficiency in GDS systems (Amadeus preferred).

Benefits

• Equal Opportunity Employer