Senior Consultant – Dynamics 365 CRM, Power Platform

Role Overview

• Design, develop, and customize Dynamics 365 applications using C#, .NET, JavaScript, and related technologies.
• Build sophisticated Canvas Apps with a strong focus on user experience and performance.
• Implement complex business logic using Power Fx in Canvas Apps and Dataverse.
• Develop and deploy Power Platform Component Framework (PCF) controls to extend application capabilities.
• Work with Model-driven Power Apps and Power Automate to streamline workflows and processes.
• Configure and integrate Microsoft CCaaS (Omnichannel for Customer Service) including routing rules and agent experiences.
• Create and maintain custom workflows, business rules, and plugins within Dynamics 365.
• Build and maintain Power Automate flows for system automation and integration.
• Develop and consume APIs (REST, SOAP) for external system integration.
• Follow the full software development lifecycle, including requirements gathering, design, testing, deployment, and support.
• Write clean, maintainable, and well-documented code adhering to development standards.
• Troubleshoot and resolve issues related to Dynamics 365 and Power Platform.
• Collaborate with business analysts, functional consultants, and fellow developers to deliver integrated solutions.
• Participate in peer code reviews and contribute to technical documentation.
• Track and manage development tasks, ensuring timely delivery aligned with project goals.
• Support project planning, task estimation, and progress monitoring.
• Actively participate in team meetings and provide regular status updates.
• Stay current with Microsoft platform updates, emerging tools, and industry best practices.

Requirements

• Bachelor’s degree in computer science, Software Engineering, or a related field.
• 6–12 years of development experience within the Microsoft ecosystem.
• Strong proficiency in Dynamics 365 CE (Sales, Service, Marketing) customization and development.
• Expertise in building user-centric Canvas Apps and applying Power Fx logic.
• Experience with PCF control development and deployment.
• Hands-on experience with Model-driven Apps and Power Automate.
• Knowledge and configuration experience with Microsoft CCaaS (Omnichannel for Customer Service).
• Experience integrating APIs and working with web services (REST, SOAP).
• Familiarity with version control systems like Git and Azure DevOps.
• Solid understanding of software development principles, patterns, and best practices.
• Strong analytical and troubleshooting skills.
• Effective communication and interpersonal skills.
• Ability to work both independently and as part of a team.
• Strong time management and task prioritization abilities.

Tech Stack

• Azure
• JavaScript
• SOAP
• .NET

Benefits

• Health insurance
• Flexible work arrangements
• Professional development opportunities