Achieve quarterly and annual sales targets like ARR (Annual Recurring Revenue), ACV (Annual Contract Value) and net revenue retention.
Serve as the primary point of contact for all stakeholders in key accounts.
Regularly engage with clients to provide updates, gather feedback, and identify opportunities for collaboration.
Create executive-level alignment that results in repeat and expanded engagements.
Collaborate with internal teams to develop and execute multi-year comprehensive account plans.
Identify and mitigate churn risk before it materializes and ensure upselling opportunities are identified for each subscription.
Identify growth opportunities within key accounts and develop strategies to maximize revenue, ARR and market share.
Leverage data-driven insights to drive informed decisions and ensure the successful execution of account plans.
Draft, present and review business proposals and statements of work with clients.
Work closely with cross-functional teams, including data analysts, scientists, and project managers, to deliver exceptional client solutions.

Proven sales experience in Oncology, Clinical Diagnostics and Precision Medicine; selling data and / or consulting services.
Experience in selling complex, high value services, data analytics and strategic planning products into commercial teams at biopharmaceutical organisations.
Strong interpersonal skills with aptitude in building relationships with professionals of all organizational levels.
Proven experience in B2B selling in pharma and/or biotech.
Strong active listening skills to understand client needs, confidence and professionalism in client interactions.
Proven experience navigating complex, multi-stakeholder pharma buying groups.
Ability to prospect, qualify potential leads, expand the stakeholder network within existing key accounts, engage with new customers and progress the engagement to a successful sale.
Strong experience in pipeline management (CRM hygiene).

Training and development opportunities
Remote, Virtual Working and Hybrid Working based on location to offices
Flexible Working incl. Flex Day Program
Share Incentive Plan
Increase of Annual Leave with tenure
Pension
Healthcare (including Vision and Dental) and Additional Benefits
Life Insurance
Group Income Protection
Enhanced Maternity and Sick Pay Provisions
Robust Performance Management Framework and Individual Growth Plan
Attractive Staff Referral Scheme
Dedication to a positive working culture with regular health and wellbeing activities and an annual company get-together

Client Director

Key skills