Contact potential & existing customers through various channels to create a pipeline of leads.
Engage and build rapport with potential customers and determine the suitability of company products/services to their needs.
Schedule sales demos and meetings.
Set up & manage a CRM or contact list.
Collaborate with internal teams to align lead generation efforts with overall sales strategy.
Set sales goals to increase revenue & report sales team performance results.
Create, distribute, and collect customer surveys, compiling the results in a datasheet or report.
Conduct general administration tasks.
Handle customer inquiries and complaints as the first point of contact.
Ad hoc tasks

Graduate of any bachelor's degree or certificate course.
Minimum of 1 year of sales experience and proven ability to meet and exceed sales quotas and successfully manage customer relationships
Excellent English communication skills, both written and verbal
Excellent phone, email, and instant messaging communication skills
Solid organizational and time management skills
Strong interpersonal skills
Tech savvy & familiar with current technologies, like desktop sharing, cloud services, CRM, and VoIP
Experience with word-processing software and spreadsheets (e.g., MS Office)
Knowledge of online calendars and scheduling (e.g., Google Calendar)
Proactive & confident with keen attention to details

Sales Development Representative, Latin America

Key skills