Serve as the first point of contact in the sales cycle to filter and qualify top-of-funnel, inbound leads over the phone and chat
React quickly to sales leads via email, phone, and chat communication at a high volume
Represent Aircall with professionalism and dignity at all times, and communicate product information to a wide variety of buyer personas
Highlight Aircall product features and business advantages to raise curiosity and interest
Assist APAC Account Executives to boost the sales cycle: booking demos and meetings, and documenting activities in Salesforce
Continuously learn and uplevel skills and stay aware of industry trends

Fluent English speaker, fluency in another language is a plus
Skilled communicator: you’re an extremely clear and direct communicator, take a consultative approach, and have excellent verbal and written communication skills
Working knowledge of CRM systems and a willingness to learn even more: Our tech stack is Intercom and Salesforce
Experience working in a customer-facing position, preferably in sales, waiting tables, bartending, retail, campus services, phone banking, or experience at a tech company or SaaS start/scale up!
A team spirit mindset with the desire to continuously grow and learn, you want to be #1, but you want your teammates to be #2, 3, 4, 5, and 6!
Ability to thrive in a fast-paced startup environment: you remain flexible, nimble, and agile as well as calm and even keeled
Attention to detail, organizational skills, and superior time management skills: you can ruthlessly prioritize and juggle competing tasks and multiple deadlines
Ability to be autonomous, take initiative, and truly own your own success. Our team is hard-working, resourceful, and confident… and not afraid of a challenge! They will do everything they can to get the answer to questions they don’t know
An enthusiastic and positive attitude!

Sales Development Representative – Inbound SDR

Key skills