Program Manager

Role Overview

• Experience Supervising and managing simultaneous contract operation support functions involving multiple, complex, and inter-related IT projects with significant size and scope.
• This position provides comprehensive program management support for the Task Order (TO), ensuring effective management, coordination, and oversight of all contractor and subcontractor personnel performing work under the contract.
• The position serves as the primary interface with Government stakeholders and ensures that all program activities align with the requirements outlined in the Performance Work Statement (PWS).
• Responsibilities include managing program execution across multiple Government projects, maintaining accountability for performance, cost, schedule, and deliverables, and ensuring compliance with all contractual and regulatory requirements.
• This position supports program governance, planning, and reporting while implementing a scalable management structure capable of supporting multiple Technical Direction Letters (TDLs) and project efforts concurrently.
• The role includes development and maintenance of the Project Management Plan (PMP), including the Work Breakdown Structure (WBS), management approach, communication processes, risk management strategy, and quality management procedures.
• A key responsibility of this position is ensuring effective communication and coordination with Government personnel, including the Technical Point of Contact (TPOC), Contracting Officer (CO), Contracting Officer’s Representative (COR), and other stakeholders.
• The position organizes and supports program meetings such as the initial Project Kick-Off Meeting, monthly Technical Status Meetings, and TDL-specific Technical Direction Plan (TDP) Kick-Off Meetings.
• This position is responsible for producing and maintaining essential program documentation and reporting. This includes preparing Monthly Status Reports (MSRs) detailing progress across all tasks, schedule and milestone tracking, cost and invoicing summaries, personnel staffing updates, risk management status, travel summaries, and issues requiring Government action.
• The role also ensures accurate reporting of contractor labor hours through required Service Contract Reporting systems and maintains program transparency regarding financial performance and contract line item expenditures.
• Under the direction of the Government, this position coordinates and manages the execution of TDL-driven work. For each approved TDL, the role supports development of a Technical Direction Plan (TDP) that outlines project requirements, staffing, schedules, cost estimates, risk mitigation strategies, and operational considerations.
• The position ensures all TDP activities remain within scope, receive required Government approvals, and integrate seamlessly into the overall program management structure.
• The position also manages operational support functions such as travel authorization requests, purchasing requests, and trip reporting, ensuring all activities receive proper Government approval and adhere to contractual procedures.
• Finally, this position supports Transition-In and Transition-Out activities to ensure continuity of Government operations.

Requirements

• BS/BA degree (or equivalent)
• Minimum of 10+ years of IT program (project) management experience with systems analysis, systems management, networks management and software development.
• US Citizenship.
• Project Management Professional (PMP) Certification – candidate must possess Project Management Institute (PMI) PMP certification or be willing and able to obtain PMP within 60 days of joining project (Training Assistance provided)
• At least two years’ experience/knowledge with principles of cloud computing, systems, administration, network engineering, and data warehousing using third party hosting providers.
• Experience with the application of Business Intelligence (BI), integration of both structured and unstructured data in support of operational processes, and management of a diverse workforce to solve complex information management challenges
• Ability to communicate effectively with staff at all levels of the program with outstanding listening skills
• Excellent Customer Focus/Satisfaction Skills
• Strong Team/Personnel Leadership Skills

Tech Stack

• Cloud
• PMP

Benefits

• Comprehensive benefits package