Perform responsibilities and deliverables associated with an NE I to II roles as required
Conduct training internal or external on relevant new topics, including creating materials
Determine methods and procedures on new or special assignments independently, under high-level guidance of Network Architecture
Provide expert-level guidance on BGP routing issues
Review Change MOPs from other engineers for technical approval
Manage complex project-based work to the required deadlines based on high-level guidance from the Design team
Resolve complex and new faults through applying existing fundamental knowledge of the systems in use
Maintain the network support process and ensure all requests for support are dealt with according to agreed procedures
Use network management software and tools to investigate and diagnose network problems and create reports
Provide technical expertise to enable the correct application of operational procedures
Monitor service component capacity and initiate actions to resolve any shortfalls according to agreed procedures

5+ years of directly related experience in network engineering
Advanced understanding of IP networking concepts equivalent to JNCIP level
Understanding of MPLS/RSVP in carrier networks
Vendor certifications a plus (JNCIA/JNCIS/CCNA/CCNP etc.)
Experience managing Linux based applications like BIND, RADIUS, ISC-DHCP, Cacti, Smokeping, Nagios
Experience with server configuration management tools like Chef, Puppet, or Ansible
Experience with technologies such as GPON, MPLS, STP/MSTP, L2VPN, L3VPN, RSVP, PPP, DHCP, BGP, OSPF, IPv6
Experience working with a large, operational IP network
Experience working in a customer support team or environment

Senior Network Engineer

Key skills