Partner with GTM leadership to design and execute revenue strategies that improve conversion rates, shorten sales cycles, and increase ACV
Define and manage rules of engagement, territory models, and account assignments to ensure efficiency and fairness across segments (SMB, MM, Enterprise)
Lead forecasting and pipeline inspection cadences to maintain ±5% accuracy and actionable insights for leadership
Map and continuously improve the end-to-end revenue process from lead routing to renewal ensuring simplicity, scalability, and alignment across Marketing, Sales, and CS
Deploy AI-powered workflows for lead research, scoring, routing, and personalization, measuring performance against baseline metrics
Drive adoption of process changes through enablement, documentation, and coaching
Own the GTM tech stack ensuring data integrity, integrations, and automation across systems
Build dashboards and reporting that surface actionable KPIs for pipeline, bookings, churn, and expansion
Collaborate with Product and Marketing to connect product usage data with commercial insights
Lead high impact projects (system migrations, pricing/packaging changes, GTM launches) involving multiple stakeholders across Revenue Leadership, Finance, Legal, and Product
Influence strategic decisions by presenting data-backed recommendations on pricing, packaging, and contract structures.

4+ years in Revenue Operations, Sales Operations, or a related GTM operations role, ideally in SaaS
Proven experience partnering with Sales, Marketing, and CS leadership to deliver measurable growth outcomes
Advanced Salesforce administration and reporting skills; experience managing integrated GTM stacks
Track record of designing and executing processes that improved revenue predictability and efficiency
Strong project management and stakeholder alignment skills, with examples of leading initiatives from idea to adoption
Data-driven mindset with proficiency in analytics tools (e.g., Meta, Looker, or native CRM dashboards)
Experience in early stage or high growth environments, comfortable wearing both strategic and tactical hats.

Senior Revenue Operations Manager

Key skills