Own the process to retain and upsell some of Garner’s largest employer clients
Collaborate with account managers to ensure Garner’s important clients have an excellent experience
Become our client’s trusted strategic partner on plan design, bending cost trends and driving plan performance
Work with clients to resolve strategic problems and ensure Garner is delivering value to the employer’s health plan and members
Establish and manage some of the most important strategic broker and client relationships
Monitor and anticipate the strategic needs of your book of business
Monitor overall client health and execute strategic plans to proactively address key account risks
Collaborate with product, data, and technology teams to deliver customized reports and presentations demonstrating the value and ROI of Garner
Drive improved net revenue retention and other KPIs for your book of business

Deep health plan design and benefits knowledge, including experience advising large and Enterprise employer clients on benefits strategy and cost performance
7+ years of experience in a commercially-oriented account management or sales role in the employee benefits space
A deep commercial focus with the desire to be measured and compensated via the retention and growth of your book of business
Proven results of achieving retention and upsell targets year over year
A self-starter with the strong desire to work in an ambiguous, rapidly evolving, and fast-paced startup environment with notable upside
Excellent communication and presentation skills
Problem solver in ambiguous situations
Strong communicator who can effectively articulate a vision
Ability to travel up to 25% of the time
A desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback

Vice President, Strategic Accounts

Key skills