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Community Growth Manager at The Growth Partner | JobVerse
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Community Growth Manager
The Growth Partner
Remote
Website
LinkedIn
Community Growth Manager
United Kingdom
Full Time
5 hours ago
No Sponsorship
Apply Now
Key skills
C
AI
SaaS
Leadership
Communication
Collaboration
Customer Success
About this role
Role Overview
Manage and moderate active B2B and B2C communities of founders, operators, and entrepreneurs.
Foster meaningful discussions that help members solve problems, share wins, and move forward in their businesses.
Turn passive members into active contributors by encouraging participation and accountability.
Create engagement systems that keep the community active, valuable, and supportive.
Maintain structure across community channels, threads, and content to ensure discussions stay organized and valuable.
Moderate conversations, guide discussions, and ensure members receive timely responses and support.
Support the rollout of new community initiatives, programs, and engagement formats as the business evolves.
Coordinate and support live calls, workshops, and community sessions when required.
Facilitate productive discussions during group sessions with founders and operators.
Ensure community members extract clear value from each session.
Track engagement metrics such as participation, activity levels, and community growth.
Identify patterns across member behavior, questions, and challenges.
Share insights with internal teams to improve customer experience and program outcomes.
Work closely with Customer Success, Operations, and Leadership to ensure the community aligns with broader company initiatives.
Escalate common issues or requests from the community that require product, support, or operational input.
Help identify opportunities where community insights can improve internal systems and services.
Requirements
3–5+ years experience managing online communities in tech, SaaS, AI, or startup ecosystems
Experience moderating and managing communities on platforms such as Slack, Discord, Skool, Other modern community platforms
Strong understanding of business growth, digital products, and service-based businesses
Exposure to both low-ticket digital products and high-ticket service offers
Experience working in environments where communities support customer growth, acquisition, or business development
Familiarity with software products, SaaS ecosystems, or AI-driven businesses
Understanding of the broader software and online business landscape
Excellent communication and moderation skills
Highly organized and able to manage multiple discussions and initiatives simultaneously
Comfortable operating in a fast-moving startup environment
Strong sense of ownership and accountability
Experience working with tools such as Slack, Discord, Skool, Zoom, Notion, Other modern community and collaboration platforms.
Benefits
Competitive Compensation based on experience
Performance-Based Incentives: Quarterly bonuses tied to your contributions and results.
Personal Development & Growth: 1:1 coaching from C-Suite leaders and access to $20,000 worth of training.
Remote Flexibility: Work from anywhere while leading a global team.
Apply Now
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