About this role

Respond to guest emails, reviews, and donation requests with warmth and professionalism
Communicate with vendors, event leads, and community partners
Manage job applicant replies, interview scheduling, and onboarding paperwork
Pull and summarize daily sales reports from Toast (POS)
Compile manager feedback and shift notes from 7Shifts
Track and organize inventory reports via BevSpot
Maintain and update SOPs, checklists, and training materials using Jolt
Assist with weekly ordering by compiling supply lists
Design flyers, social graphics, and templates using Canva
Update weekly food & drink specials, menus, and event promotions
Support building and sending the weekly email newsletter
Coordinate with printers for menu edits and branded materials
Contribute to brainstorming sessions for events and seasonal campaigns

Strong written and verbal English communication
Highly organized, proactive, and detail-oriented
Proficient with: Google Suite & MS Office
Canva (design & templates)
Meta Business Suite (Facebook & Instagram scheduling)
Comfortable working with multiple platforms and systems
Creative thinker with a problem-solving mindset
Experience in hospitality or multi-tasking in a fast-paced environment (preferred)

Executive Virtual Assistant, Operations & Marketing

Key skills