About this role

Receiving, reviewing, and authorizing travel requests
Reviewing and processing travel vouchers
Ensuring travelers' compliance with the Federal Travel Regulation and the agency's travel policy in all transactions
Supporting travelers who are making and booking their own travel arrangements
Providing customer support by phone, email and through an automated help desk system
Tracking workload volume and supporting performance metrics reporting

Bachelor's degree OR HS diploma plus two years of relevant work experience (e.g., federal claims process, federal travel, or finance compliance)
Excellent customer service and attention to detail
Strong written and verbal communication skills
Demonstrated ability to manage multiple tasks and priorities in a fast-paced environment while consistently meeting deadlines
Experience coordinating travel from pre-travel authorization through voucher approval (desired)
Familiarity with the Federal Travel Regulation (desired)

Junior Travel Claims Analyst

Key skills