Act as an escalation point for Tier 1 engineers: mentorship, technical guidance, troubleshooting (Linux, Kubernetes, AWS, file systems, virtualization)
Maintain and monitor hybrid infrastructure (servers, Linux/Windows, Kubernetes, AWS, storage, backups, VMware)
Automate processes with Ansible, Terraform; manage system configurations
Handle tickets in a 24/5 environment, participate in Scrum ceremonies
Support Windows-to-Linux migration, create documentation, and contribute to infrastructure projects

4+ years of Linux administration (RHEL/CentOS), strong troubleshooting skills
Hands-on AWS experience (EC2, S3, IAM, CloudWatch, etc.)
Knowledge of networking (DNS, DHCP, routing, firewalls), storage systems (NetApp, Pure Storage)
Experience with automation tools (Terraform, Ansible, Puppet/Chef, Jenkins), GitHub
VMware vSphere/ESXi expertise
Proficiency in scripting (Shell, Python, PowerShell)
Knowledge of Kubernetes
Agile/Scrum experience
English level – upper-intermediate+, conversations with clients in English.

Onboarding: Made for quick and effective adaptation to the company
In Poland: remote work from any cities or office in Poznan
In Ukraine: remote work from any city or office in Dnipro, Kyiv, or Lviv
20 working days of paid annual leave
Paid sick leaves
We provide the necessary equipment
a laptop, monitor, additional accessories
Attractive salary adapted to your experience
Career advancement and professional growth
Еqual opportunity policies/ fair working practices
Personalized learning approach (mentoring, internal courses, knowledge sharing)
Opportunity to develop your competencies
an experienced team, regular 1:1 with a manager as well as development plan tailored to your needs
High-profile customers
Free corporate English lessons.

Support Engineer – DevOps Responsibilities

Key skills