Technical Support Analyst – NOC
Brasil
Full Time
1 hour ago
No Visa Sponsorship
Key skills
Communication
About this role
Role Overview
- Provide support to clients across various organizational products;
- Monitor systems, including opening and closing client tickets;
- Be responsible or co-responsible for resolving issues related to IT services.
Requirements
- Previous experience in Technical Support;
- Bachelor’s degree completed or in progress in Computer Networks, Telecommunications Networks, or IT;
- Good communication skills;
- Analytical skills;
- Ability to work in a team;
- Availability to work a 12x36 shift schedule;
- Advanced English or Spanish;
Benefits
- Meal allowance
- Caju Card;
- Transportation allowance
- Caju Card;
- Health insurance;
- Life insurance;
- Wellhub (formerly Gympass);
- Maternity and paternity gift package;
- Length-of-service awards;
- Day off on your birthday;
- Performance-based incentive program;