Provide senior counsel for account teams and support the Managing Director and Senior Account Director in operational aspects
Drive business development and leverage strong financial acumen and creative thinking
Identify new business opportunities
Work with a portfolio comprising professional and financial services, technology, FMCG, and innovative companies
Manage campaigns encompassing employee engagement, C-suite executive profiling, and issues management.
Devise and execute integrated data-led communications programs that achieve commercial and reputational objectives
Develop RFPs, manage teams, mentor, reconcile account budgets, manage servicing levels, run media training workshops, troubleshoot client queries

6+ years’ experience, including B2B/Corporate/Fintech expertise
2+ years’ experience in an Australian agency environment
Effective communication – active listening and the ability to persuade and negotiate.
Confidence in presenting ideas and providing senior counsel to internal and external audiences.
Strong problem-solving and analytical skills
High emotional intelligence
Good judgement and willingness to take risks
Creative and forward-thinking
A passion to tell interesting and insightful stories for our clients supported by solid media, influencer, and stakeholder networks.
Experience leading projects for brands with diverse communications requirements
Independent thinking, courage to challenge the norm, and confidence to generate fresh ideas.
Excellent written skills from pitch response to media release, case study, by-line, and online content production
A genuine passion for the industry we work in, the brands we work with, and looking to grow and learn as part of a driven and ambitious team.
Flexible, team player keen to mentor and nurture junior team members
Positive outlook – ready to set an upbeat, positive tone in the office and online
Fearless, resourceful, and tenacious – able to hit the ground running

Flexible Working
Weekly 3 days in office, 2 days from home (with phone and internet allowance)
Finish at 4.00 pm on Friday year-round
Finish at 1.00 pm every Friday before a public holiday
Global 30-day Work from Anywhere policy
Work from anywhere for 30 days, as long as you have reliable wi-fi and can work within reasonable Australian time zones
Stopover Holiday Extension
three nights’ accommodation paid if you are visiting a city with a Zeno office, and you want to work from
Aussies Abroad anniversary trip with flights and accommodation to visit another Zeno APAC office
Anniversary leave day off
Birthday leave day off
Annual Zeno Day of Play – a day off to have fun
World Mental Health Day Off
Bonus Christmas leave between Christmas and New Year
Zeno Fearless University
internal training modules
Zeno Internal Training sessions
with regional and global leaders
External Training Opportunities
Self-Care Days (when you need to take a day for yourself, no doctor’s note is needed)
Headspace subscription
Employee Assistance Program counseling services

Account Director

Key skills