Senior Delivery Managers are responsible for delivering the above outcomes by collaborating with other members of the Delivery Management Organisation, their Account Management Team, team members, client stakeholders and internal business partners.
Ensure delivery success across scope, budget, and quality, reporting weekly on status and risk.
Manage team resourcing to align with client delivery, team satisfaction, and company goals.
Oversee compliance with critical business processes and support commercial activities.
Support hiring, including interviewing and outreach, and manage Delivery Managers’ performance and progression.
Provide regular feedback to individuals on your projects.
Foster client relationships to encourage repeat business and referrals.
Identify additional value opportunities for clients and build stakeholder relationships.
Share experiences to enhance company practices and contribute to a thriving community of practice.

You have practice of supporting project commercial fundamentals.
You are skilled at helping teams meet SOW deliverables and have familiarity with key case studies.
You have good prioritisation and time management skills.
You can demonstrate fast remediation of performance issues.
You are skilled at demonstrating encouragement of high performers.
You can maintain compliance with all expectations to meet project standards.
Manage risk, ensure quality practices, and oversee budget and burndown within projects.
You can demonstrate risk management activities including identification, assessment, mitigation and reporting.
You can demonstrate activities to ensure delivery teams have appropriate practices in place, helping them define and meet required quality levels as and when required.
You have practice of managing budgets and burndown within the project.
Coach teams, articulate various delivery methods, collaborate with experts, and advocate best practices.
Lead meetings, present to stakeholders, and teach agile delivery.
Build trust across all levels with feedback from stakeholders.
Respond positively to feedback and demonstrate continuous improvement.

Senior Delivery Manager

Key skills