Independently manage all payment processes for our factoring product. This includes validating settlement data, preparing booking instructions for disbursements and repayments, and approving payments.
Ongoing quality control of the automated booking system for our digital factoring product, as well as performing rebookings and correcting transaction data.
Proactively resolve exceptions in collaboration with the Customer Support and Customer Onboarding teams.
Document recurring issues and drive process improvements together with the team.
Support the dunning and collections process, including handling inquiries from our external collections agency.

At least 1 year of professional experience in administrative processing, (medical) factoring, customer service, or accounts receivable management—ideally at a factoring company or a FinTech startup.
Interest in working in a fast-paced environment as part of a motivated team with a high degree of autonomy.
Detail-oriented and structured working style with good analytical skills.
Team-player mentality with a collaborative approach and a high level of initiative.
Good knowledge of Microsoft Excel and Google Sheets.
Very good German skills and good English skills.

Solve a meaningful problem: help improve healthcare and join one of the most promising FinTech startups in the European healthcare market.
Opportunity to take on responsibility and work independently.
Hybrid work at the Berlin office or from home.
Free Deutschlandticket or Swapfiets membership.
Urban Sports Club membership.

Junior Operations Manager – Financial Products

Key skills