Build and maintain long-term customer relationships with hyperscalers and colocation providers
Develop customized solutions (one-stop shop: new installations – chillers & airside / controls & service)
Ensure highest levels of customer satisfaction through proactive account management and rapid issue resolution
Develop and implement strategic account plans to achieve revenue targets
Acquire new customers, prepare proposals and lead successful negotiations
Identify cross
and upselling opportunities
Monitor the market and analyze trends, competitors and emerging technologies
Coordinate internal teams (engineering, operations, customer service) to ensure successful project delivery
Regularly report on project status, sales pipeline and decision-making processes
Work closely with product experts and the technical team
Represent the company at industry events and conferences

University degree in Business Administration, Marketing, Engineering or a related field
Basic technical understanding of HVAC systems is an advantage, but not mandatory
At least 5 years of experience in account management, sales or business development—ideally in the data center or technology sector
Proven experience managing large, complex customer accounts and demonstrable sales achievements
Strong knowledge of hyperscalers, cloud service providers and the data center market
Excellent communication, negotiation and team skills
Ability to translate technical concepts into business solutions
Very good project management and organizational skills
Proficient in CRM systems and MS Office
Willingness to travel (up to 30%) for customer meetings and industry events

Key Account Manager – Data Centers

Key skills