Lead Product Manager

Role Overview

• The Lead Product Manager will own and set direction and strategy for a product or program area.
• You’ll lead cross-functional teams to solve large, complex problems and deliver user-centered products and services using your expert skills in product management, stakeholder management, agile methodologies, and modern software development practices.
• In doing so, you’ll help our partner government agencies deliver better digital services to the public, creating lasting impact.
• This role will report to the Director of Product and is expected to travel no more than 15% of the time.
• We plan to hire both full-time permanent and full-time 12-month Fellow positions from this posting, for specific projects. Employment type will be determined by project needs at the time of offer.

Requirements

• 7+ years of product management experience.
• Medicaid/healthcare/insurance experience or experience with SNAP
• Proven ability to lead high quality product development using an agile methodology
• iteratively improving products through delivery cycles.
• Proven ability to interpret and leverage user research, usability testing, and data analytics to make and validate product decisions.
• Strong product judgment
• knowing when to prototype and when to code, when to experiment, and when to change direction.
• Review and write effective product strategy docs and product/feature specs and give thoughtful feedback to the team.
• Strong communication skills and experience and comfort with managing project stakeholders internally and externally. Ability to incorporate feedback when it's best for the product, program, and the people.
• Make tough trade-off decisions and facilitate effective conversations on the team at those inflection points.
• Have a handle on the day to day and an ability to forecast, plan, connect incremental short-term progress with a long-term vision.
• Ability to identify product issues and advocate effectively to address these issues, whether by adding or changing resources or adjusting scope or requirements.
• Ability to engage effectively on future possible opportunities for projects, including helping to shape the potential work.
• Understand how to tie your team's efforts to Code for America strategy, and make recommendations based on those factors in order to maximize team outcomes.
• Drive alignment for the entire product/program portfolio team and with key members of leadership.
• A passion for our mission of making government services better for people who need them.

Benefits

• Laptop provided
• A one-time $700 payment for remote environment setup; $200 stipend (in first paycheck) and up to $500 reimbursement, in accordance with our equipment policy
• Cell phone and/or internet reimbursement of $50 per month
• $500 annual (per calendar year) stipend towards professional development; prorated at time of hire
• Up to $500 of professional development funds can be rolled over each year, up to a maximum of $1000
• Training / guidance for staff required to utilize AI as part of their role, plus opportunities for employees to gain AI-related skills to support job and career growth
• Employees receive a 100% employer match on the first 3% of contributions to 401(k).
• Employees with 3+ years of service receive an additional 50% match on contributions between 3% and 5%, for a maximum employer contribution of 5%
• At least one no cost health insurance option for full-time employees for employee-only coverage
• A minimum of 80% of the cost of dependent coverage
• Open personal time off (subject to manager approval), a minimum of 14 paid holidays, and an org-wide closure from Christmas Day through New Year's Day
• Paid sick time; up to 96 hours annually
• 17 weeks of paid parental and family leave
• 3 weeks of paid sabbatical after 5 years of service