Senior Manager, Learning and Development

Role Overview

• The Sr. Manager, Learning & Development – Associate Development is a strategic, player/coach leader responsible for driving associate capability, career growth, and performance readiness across Walmart Connect.
• This role combines hands-on instructional design and facilitation expertise with strategic program leadership to deliver scalable, measurable learning experiences that accelerate associate success and leadership readiness.
• This leader designs and facilitates onboarding, continuous development, and leadership programs that connect learning directly to business performance outcomes such as productivity, retention, and promotion readiness.
• Conduct ongoing analysis of associate performance and skill gaps to identify opportunities for career development, leadership growth, and operational improvement.
• Serve as a trusted learning advisor to People and Business leaders, ensuring programs directly support talent strategy and business impact.
• Create and deliver learning programs across multiple modalities, including Instructor-Led Training (ILT), Virtual ILT (vILT), e-learning, microlearning, and blended experiences.
• Define learning KPIs and success metrics tied to associate performance outcomes (time-to-proficiency, retention, productivity, promotion readiness).
• Report insights and impact to leadership, demonstrating the ROI of associate development programs.

Requirements

• Bachelor’s degree in Business, Human Resources, Communications, Education, or related field and 4 years’ experience in adult learning, training content development, or related area OR 6 years’ experience in adult learning, training content development, or related area.
• 7+ years of experience in Learning & Development, Organizational Development, or Talent Management, with proven success in enterprise-level program design and delivery.
• Demonstrated expertise in training needs analysis, curriculum design, facilitation, and leadership development.
• Hands-on proficiency with instructional design tools and learning technologies (Articulate Storyline/Rise, Adobe Captivate, Vyond, Camtasia, PowerPoint, LMS platforms).
• Strong ability to extract information from SMEs and translate complex knowledge into accessible, impactful learning.
• Experience creating structured, modular learning frameworks (101/201/301) aligned to competencies and business outcomes.
• Proven record of linking learning to business results, such as improved retention, productivity, and internal mobility.
• Excellent facilitation, communication, and stakeholder management skills, with the ability to influence senior leaders.
• Bachelor’s degree in HR, Education, Organizational Development, or related field required; Master’s preferred.
• Certifications in Learning & Development (CPTD, ATD, Kirkpatrick, or similar) are advantageous.

Benefits

• Health benefits include medical, vision and dental coverage.
• Financial benefits include 401(k), stock purchase and company-paid life insurance.
• Paid time off includes PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
• Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
• Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities.