Responsible for User Support of associates across the enterprise via Support Mailboxes and Case
Provide user support and participate in testing, test script development, and verification of configurations tied to Workday's time and attendance module
Identify requirements, resolve issues, and provide user direction on system functionality
Support COE project work and configuration changes/enhancements in Workday and other HR technologies
Act as the Workday security administrator and support integrations
Create custom reports per business requirements
Responsible for user testing of outstanding SOX issues for HRMS system
Collaborate with HR Business Partners and Managers to create efficient HR processes
Requirements
3-5 years of experience in HR Technology and Workday
Bachelor's degree in business administration, accountancy, or related fields
Prior Workday experience required
Knowledge of project management processes
Strong analytical and problem-solving skills
Good interpersonal skills; effective team player
Strong customer service skills
Ability to communicate effectively both orally and in writing
Kronos and/or SharePoint experience is a plus
Knowledge of MS Office (Word, Excel, PowerPoint) is beneficial