Account Services Implementation Lead, Vice President

Role Overview

• Provide detailed business analysis and advice to clients (internal and external) on current and future state Alpha F2B operating models
• Liaise with stakeholders in order to establish and document implementation requirements specific to in scope services, develop “use cases” to document requirements
• Maintain an excellent working knowledge of the STT F2B product offering to perform subject matter expert activities, consultancy, implementation configuration and demonstrations specializing in Account Configuration and Maintenance
• Perform ongoing business requirements analysis to align project expectations
• Analyze and document any derivation, workflow and enrichment required for the solution
• Support testing activities and immediate post-production transition with the support of test plan development and test scripts
• Lead individual client implementation efforts specializing in Front and Middle Office Account Configuration and Maintenance
• Identify and drive forward on-going enhancements to scope of services as needed
• Play a lead client facing role in requirement gathering, development, definition and controlling of technical standards and methodologies
• Apply functional business knowledge to system roadmap and be part of agreeing future enhancements / development activities
• Independently compile, analyze and interpret information related to complex business processing
• Ensure clear, complete and accurate documentation of user requirements and functional features
• Serve as a liaison between Alpha’s clients, business users and various IT development and testing teams
• Document project requirements using clear, concise language, consistent with the appropriate methodologies
• Collaborate with other team members to share best practices, raise issues, develop consistent global processes
• Create common and shared standards across peer group by implementing best practices.
• Display a culture of individual ownership of tasks to embed a clear individual sense of accountability in performing the role.
• Run meetings/workshops to explain and walk through business requirements

Requirements

• Bachelor's degree in Business, Accounting, Finance, MIS, Information Technology, or related field of study
• 15+ years’ experience data analysis or client reporting
• Demonstrated excellence in business writing, development of business process flow diagrams, making comparisons regarding current and future processes, and effective communication
• Ability to analyze entity-relationship diagrams and logical data models to validate design against requirements
• Ability to write SQL code for strong data analysis through queries, data profiling, and data validation exercises
• Familiarity with financial reporting, business intelligence, and data warehousing principles
• Understands BI/reporting tool architecture, functions, and features
• Excellent oral and written communication skills for diverse audiences with excellent facilitation

Tech Stack

• SQL

Benefits

• Permanent contract from day one
• Additional holidays (Birthday Day Off, 3rd and 5th year anniversary Day Off)
• Gold Medical Package for employees and their families (partner and children)
• Premium life insurance package and private pension plan
• Wide range of soft skills training, technical workshops, language classes and development programs
• Opportunities to volunteer your time to company-driven initiatives, employee networks or organizations of your choice
• Variety of well-being programs
• Additional benefits available depending on the seniority of the role