Technical Account Manager – Security Clearance Eligible

Role Overview

• Take ownership and lead major strategic accounts.
• Act as the senior bridge between technical teams and clients’ senior stakeholders.
• Ensure value realisation, account growth and delivery.
• Oversee the portfolio of projects/engagements within the account.
• Ensure governance, appropriate resourcing, milestone adherence, risk/issue management, budget/margin tracking.
• Provide technical oversight and ensure architectural integrity.
• Act as an escalation point for major delivery issues.
• Develop account growth plans and coordinate with sales/pre-sales.
• Translate technical delivery into business outcomes and identify new product/service offerings.

Requirements

• 8+ years’ experience in cloud consulting, technical delivery leadership, digital transformation or account ownership.
• Strong understanding of cloud platforms (AWS, Azure), platform engineering, DevOps, governance, cost optimisation and developer enablement.
• Proven success managing large/complex enterprise accounts or portfolios in a consultancy/professional services environment.
• Experience leading multi-stream technical engagements with accountability for delivery quality, forecasting, margin and commercial growth.
• Confident communicating with leadership level stakeholders, able to articulate technical concepts in business terms and influence decisions.
• Skilled in building and executing account growth plans, identifying opportunities and supporting proposals or pre-sales activity.
• Strong leadership, communication and interpersonal skills, able to command a room, build trust quickly and manage conflicting priorities.
• A proactive, “get-things done” mindset who is able to take ownership of client outcomes and drive through ambiguity.
• Strategic thinker with execution focus, able to map business strategy to technical roadmap to delivery plan.
• Customer-centric orientation: someone who is able to prioritise client value, anticipate needs, build trust and long‐term partnerships.
• Technical curiosity and continuous learner who can stay ahead of cloud trends, platform engineering best practices, AI/data developments.
• Collaborative style with the ability to work across internal teams, influence without direct authority, build shared ownership.

Tech Stack

• AWS
• Azure
• Cloud

Benefits

• Work-life balance
• Flexible working with core hours of 10-4pm
• Hybrid working
• only one compulsory office day per month
• 25 days’ holiday a year, plus bank holidays
• An additional day off for your birthday
• Enhanced maternity and paternity to full pay
• Workplace Nursery Benefit to help working parents
• Full Private Healthcare cover for you with partners and children covered 50%
• Death in Service
• Cycle to Work scheme
• Electric Car Scheme
• Pension plus a salary sacrifice option for even greater savings
• Employee Assistance Programme
• Free hygiene products available in the London office
• Free therapy through AXA
• Access to the Headspace App
• Trained Mental Health First Aiders
• Learning budget of £1,000 a year
• Your own MacBook Pro while you work at Appvia
• Dog friendly office
• Wear what makes you comfortable
• Free snacks in the office
• Pool table & ping pong table
• Regular team socials, board game nights, industry meetups and more!