Deliver first-line support for all HR queries across the spectrum of the employee lifecycle, from new hires to employees leaving the business, for key HR processes and applications related to global HR Shared services
Support local HR Generalist group with ad-hoc requests
Respond to queries received through HRSS Mailbox and calls
Analyze HR transactions and own data integrity of all transactions by adhering to work guidelines and processes to ensure compliant transactions are maintained
Collect and process electronic and manual employee data into the Oracle systems
Deliver timely and accurate services, ensuring that timelines are met per schedule and requests are addressed promptly
Provide superior customer service daily to both external and internal customers
Come up with process enhancements and improvements
Requirements
Expertise in the Arabic language (Spoken, written, and reading)
MBA HR or Any Graduate from a recognized university
1-3 years relevant professional experience, preferably in HR Operations (Preferred)
Excellent written and oral communication skills
Strong knowledge of HR Business cycle processes that impact the pay and compensation processes
Experience working with ERP and proficiency with PC applications, including Word, Excel, PowerPoint & Outlook
Demonstrate proactive personal commitment to the adoption of new processes and working practices
Ability to work in a diverse, fast-paced environment and effectively collaborate across teams
Ability to deliver with accuracy, speed, and a high level of attention to detail