Loss Prevention Agent

Role Overview

• Actively support the store in uniform by greeting customers and responding to pedestal alarms.
• Provide exceptional customer service.
• Detect and prevent theft and fraud against TJX stores.
• Assist Store Investigators during suspect apprehensions.
• Conduct thorough store surveillance using CCTV and floor walking.
• Collaborate with Organized Retail Crime (ORC) Investigators.
• Report alert signals and support Internal Investigators on investigations.
• Assist Supply-chain Investigators with potential losses.

Requirements

• Minimum High School diploma or equivalent experience.
• Retail Loss Prevention, Military, Security, Law enforcement students or other related experiences or studies are encouraged to apply.
• A provincial security license is required (where applicable).
• Valid driver’s license preferred (may vary by market).
• Access to a vehicle and good driving record.

Benefits

• Associate discounts at stores available to you and eligible family members.
• Comprehensive training and development programs.
• Healthcare spending account.
• Retirement Savings Program.
• Associate & Family Assistance Program.
• Various well-being resources.
• Exciting career paths with growth opportunities and tuition reimbursement.
• Competitive vacation package paired with a Vacation Trade Program.
• Guaranteed 37.5-hour work week year-round.
• Reimbursed parking fees and mileage (where applicable).
• Advance scheduling for a healthy work-life balance.
• Company-provided equipment (cell phone, laptop, tools).
• Provincial security licensing training and annual fee reimbursement.