Own and manage the full expansion sales cycle, from prospecting within our existing client base to closing new opportunities and driving repeat purchases.
Identify and qualify upsell opportunities within the existing client base.
Provide tailored solutions and product demonstrations to clients, addressing their specific needs.
Respond promptly to inbound leads and inquiries from potential clients and uncover expansion opportunities from those leads
Actively prospect into assigned accounts, identifying decision-makers and engaging them in strategic discussions to introduce additional solutions
Qualify leads based on budget, authority, need, and timeline (BANT criteria).
Drive outbound outreach to engage existing customers in expansion conversations, setting discovery meetings and leading consultative sales discussions
Develop and maintain a pipeline of sales prospects and opportunities
Stay up-to-date on the features and benefits of our SaaS products.
Effectively communicate the value proposition of our solutions to clients and leads.
Stay informed about the latest technology and SaaS developments.
Be proficient in using relevant software and tools to effectively communicate and demonstrate our products.

Drive outbound outreach to engage existing customers in expansion conversations, setting discovery meetings and leading provocative sales discussions
Strong verbal and written communication skills are vital for effectively conveying product benefits, building relationships, and responding to client inquiries.
Excellent organizational skills are needed to manage leads, track client interactions, and ensure timely follow-ups.
The ability to quickly learn about new SaaS products, adapt to a fast-paced environment, and respond to evolving client needs is crucial.
Nonprofit experience

You’ll have access to generous health, vision, and dental insurance options as well as HealthiestYou, a healthcare service that offers convenient, confidential access to quality doctors 24/7, anytime, anywhere.
You'll get a competitive PTO package that includes 20 PTO days, 3 flex days, 4 optional volunteer days, 12 paid holidays, as well as paid parental leave. More is more!
You'll receive a 401k match to help invest in your future.
Everything you need to be successful, shipped right to your door. You got this. We got you.

Account Manager – Level 3

Key skills