Lead Technical Program Manager

Role Overview

• Drive, organize, and prioritize high-profile, cross-functional initiatives with minimal oversight, ensuring clarity, progress, and quality throughout delivery
• Own processes around project management—structuring and executing initiatives, tracking resource allocation, and highlighting project status transparently
• Improve team throughput by identifying bottlenecks, implementing process improvements, and championing automation to avoid queues and reduce manual effort
• Coordinate cross-functional communication and foster effective stakeholder relationships, ensuring alignment across engineers, managers, and executive sponsors
• Maintain thorough documentation and detail-oriented tracking of all project deliverables and outcomes
• Actively engage in initiative execution by diving into technical specifications, facilitating cross-team problem-solving sessions, and contributing directly to program tasks where needed to unblock teams and drive progress
• Develop a fundamental technical understanding of the tools and infrastructure your teams manage AI Infrastructure, IAM, Private Links, and VPCs
• Proactively surface input and ensure accountability across teams that include introverted or quieter members, holding individuals and teams to high standards with empathy and servant leadership
• Facilitate agile ceremonies for multiple engineering teams and drive collaboration in a distributed team environment
• Effectively negotiate project expectations and realistic deadlines, communicating clearly to diverse stakeholders
• Assist in team resource planning in partnership with engineering managers
• Identify, capture, and report on key delivery metrics to ensure transparency throughout the project lifecycle
• Distill complex technical information into clear, concise project updates tailored for senior leadership, enabling informed decision-making and alignment

Requirements

• Detail-oriented and excellent communication skills; ability to follow technical discussions and absorb technical documentation; ability to develop fundamental technical understanding of the project deliverables
• Demonstrated tenacity and comfortable with ambiguity; able to drive consensus between cross-functional stakeholder groups
• Experience playing a leadership role in complex integrations
• Experience managing senior-level client relationships and effectively and efficiently communicating program vision and status in monthly business reviews
• Experience working with distributed teams and/or distributed organizations
• Experience supporting agile software development teams
• Deep understanding of SDLC
• Working knowledge of cloud infrastructure
• Working knowledge of Jira
• Degree in STEM and / or experience as a software engineer
• Exposure to modern DevOps and SRE practices around CI/CD, Infrastructure as Code, Availability, etc
• Working knowledge of IAM, Private links, VPCs
• Tools expertise including AirTable, Google Suite, and MS Teams

Tech Stack

• Cloud
• SDLC

Benefits

• A bonus and/or long-term incentive units may be provided as part of the compensation package
• Full range of medical, financial, and/or other benefits