Travel Claims, Customer Service Representative

Role Overview

• Serve as the first point of contact for reporting claims and initiating the claims process
• Independently process travel claims in accordance with associated policies
• Gather essential information and assess coverage eligibility
• Effectively communicate findings to claimants

Requirements

• Effective time management skills
• Ability to function independently within established guidelines
• Excellent interpersonal, verbal, and written communication skills
• Intermediate skill level in Microsoft Office programs
• Problem/issue resolution capability
• Ability to work effectively in a fast-paced team-based environment

Benefits

• Health insurance
• Retirement plans