Business Development Representative

Role Overview

• Conduct cold phone and email outreach to prospective clients
• Build and maintain a pipeline of potential customers through ongoing lead-generation activities.
• Engage prospects by gathering key information and demonstrating Back Offices value during discovery calls
• Handle objections and address concerns raised by potential customers.
• Assess the suitability of prospects and qualify them as sales opportunities.
• Spearhead new initiatives, deliver market feedback, and collaborate cross-functionally with sales and marketing
• Track and report key data points using Salesforce
• Schedule appointments and meetings with qualified prospects for the sales team.
• Participate in sales meetings, training sessions, and professional development activities to enhance sales skills and product knowledge.
• Driving toward results by meeting monthly/quarterly/yearly quotas.

Requirements

• 2+ years in a sales role, experience selling to foodservice retailers preferred
• Experience in and an understanding of the foodservice industry within retail
• Bachelor’s degree or equivalent experience
• Knowledge of sales tools and Salesforce CRM systems
• Excellent communication skills: Strong verbal and written communication abilities are essential for effectively engaging with potential customers, understanding their needs, and articulating the value of products or services.
• Active listening: The ability to actively listen and comprehend customer inquiries, concerns, and objections is crucial in addressing them effectively and providing appropriate solutions.
• Sales aptitude: A natural inclination towards sales, with the ability to understand and apply sales techniques, such as identifying customer pain points, building rapport, and closing deals.
• Self-motivation and drive: We are seeking a highly driven individual who is motivated to succeed. The role often involves making a high volume of calls and facing rejection, so having a resilient and self-motivated attitude is important for maintaining productivity and achieving targets.
• Organization and time management: Strong organizational skills are necessary to manage leads, follow-ups, appointments, and other sales-related tasks efficiently. Effective time management ensures that all activities are carried out promptly and with attention to detail.
• Problem-solving ability: Sales Development Representatives should be able to analyze customer needs, propose appropriate solutions, and troubleshoot any issues that may arise.
• Team player: Collaboration and cooperation with the Sales team and other departments, such as Marketing, are essential for overall sales success. Being a team player and having good interpersonal skills are advantageous.

Benefits

• Great benefits from day one. We offer medical, dental, vision, FSA, company-paid life insurance, and more—plus a 401(k) with company match.
• Grow with us. Enjoy strong training, development, and competitive pay.
• Work-life balance. Our flexible PTO policy lets you take time when you need it—no accrual required.