Revenue Operations Manager

Role Overview

• Own and optimize Muvr’s CRM, including Salesforce, HubSpot, or similar GTM systems.
• Manage data hygiene through validation rules, required fields, deduplication, lifecycle stage definitions, and governance controls.
• Build and maintain workflows and automation such as lead routing, task triggers, notifications, sequences, and stage gates.
• Manage roles, permissions, and audit-friendly access controls.
• Build the revenue reporting framework used weekly, monthly, and quarterly by leadership.
• Own forecasting methodology, including pipeline stages, confidence rules, weighting assumptions, and forecast accuracy tracking.
• Create dashboards for pipeline health, including coverage, stage conversion, stage aging, win rates, and cycle time.
• Design and document sales and success workflows, including qualification criteria, stage definitions, and entry and exit requirements.
• Standardize handoffs across Marketing, Sales, onboarding, and Customer Success with clear field requirements and accountable owners.
• Own deal desk operations, including approvals, discount guardrails, pricing exceptions, and contract handoffs.
• Partner with Marketing to improve MQL to SQL to opportunity conversion.
• Build workflows for renewals, upsells, and at-risk account tracking.
• Evaluate, implement, and manage GTM tools such as sequencing platforms, enrichment tools, CPQ systems, contract tools, and analytics platforms.
• Train Sales and Customer Success teams on CRM usage, pipeline hygiene, forecasting discipline, and GTM best practices.

Requirements

• 4 to 7+ years of experience in Revenue Operations, Sales Operations, GTM Operations, or related roles.
• Proven experience owning a CRM such as Salesforce or HubSpot at both the admin and operations level, including objects, workflows, reporting, dashboards, and governance.
• Strong analytical skills with comfort in spreadsheets and BI tools.
• SQL is a strong plus.
• Demonstrated ability to translate data into decisions and influence cross-functional stakeholders.
• Strong project management skills and ability to drive initiatives through completion.
• Strong communication skills and ability to document processes and lead enablement sessions.
• Comfortable operating in fast-paced environments with shifting priorities and high accountability.
• Comfortable using AI tools to improve productivity, quality of work, and day-to-day execution.
• Willingness to learn emerging AI workflows and use AI responsibly to improve performance, decision-making, and execution quality.

Tech Stack

• SQL

Benefits

• Competitive compensation