to large-scale, cross-functional projects supporting Solutions teams includes Trial Success, Sales Engineering and Business Value team from discovery, deployment and post-launch measurement.
Develop and maintain project artifacts including project charters, detailed project plans, action items, risk & mitigation plans, RACI, and weekly status updates that keep stakeholders aligned and accountable.
Define project scope, objectives, deliverables, critical path, and success metrics in partnership with business stakeholders and functional leaders.
Manage timelines, budgets, and resources across multiple concurrent projects, proactively addressing variances to keep initiatives on schedule and within budget.
Partner closely with leaders to understand operational pain points, define future-state processes, and prioritize initiatives that drive scalability, quality, and profitability.
Drive end-to-end readiness for new or enhanced services and workflows by coordinating with Product, Sales, Marketing, Partnerships, Order Management, Services, Finance, Customer Success, and IT.
Facilitate effective decision-making through structured governance, clear mitigation planning, data based decision-making, and concise executive-ready updates.
Identify, manage, and mitigate risks, issues, and dependencies across teams and systems; ensure clear owners, due dates, and resolution paths.
Implement and refine project management frameworks appropriate to each initiative and ensure consistent application of best practices.
Lead change management for support initiatives and programs, including impact assessments, ROI, business justifications, communications, training and enablement plans, and adoption tracking.
Ensure supporting project documentation, SOPs, and playbooks are comprehensive, current, and easily consumable by operational teams.
Use tools such as Salesforce, Tableau, and other BI/reporting platforms to size problems, establish baselines, monitor KPIs, and track realized benefits.
Requirements
4+ years of professional experience in project management, with a track record of leading complex, cross-functional initiatives from strategy through execution.
Demonstrated ability to manage multiple concurrent projects and portfolios, balancing scope, schedule, resources, and quality while delivering against defined success metrics.
Exceptional organizational and problem-solving abilities, with keen attention to detail.
Strong stakeholder management and communication skills, including experience presenting to and influencing senior leaders and cross-functional partners.
Deep familiarity with project management methodologies and tools (e.g., Jira, Asana, Smartsheet, Microsoft Project, or similar) and comfort establishing governance, cadences, and working agreements.
Data-driven mindset with hands-on experience using Salesforce, BI tools (e.g., Tableau, Looker, or similar), and spreadsheets to analyze trends, build dashboards, and support decision-making.
Proven experience in risk management and mitigation planning, including dependency mapping and contingency planning for multi-team initiatives.
High degree of ownership, accountability, and follow-through, with the ability to drive clarity in ambiguous environments and keep projects moving forward.
Project Management Professional (PMP) or equivalent certification required or strong commitment to obtain within a defined timeframe after joining.
Preferred Qualifications
Experience working in fleet management, telematics, logistics, field service management, or other hardware + software customer support environments.
Background in process improvement or operational excellence (e.g., Lean, Six Sigma, Kaizen) and comfortable designing and implementing new workflows.
Experience introducing or scaling project portfolio management practices, including intake, prioritization, and capacity planning.
Tech Stack
PMP
Tableau
Benefits
Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.