Complete training and certification in the Fixed Ops (Parts/Service) domain to deliver expert instruction on Cox Automotive’s Xtime and Dealertrack products.
Deliver engaging product training that drives product adoption and enhances dealership operations.
Deliver on-site and virtual training to drive product adoption and business impact.
Collaborate with dealership leaders to develop tailored training plans, assess software/hardware readiness and recommend solutions.
Build and maintain deep product knowledge and stay current on automotive trends to deliver high-impact, relevant training and consulting.
Troubleshoot client challenges and provide hands-on support to ensure smooth product implementation.
Foster strong business relationships through effective communication of training progress, project status and client needs.
Participate in product enhancement reviews, group projects, stretch assignments and internal training initiatives.
Partner with your manager and mentors to grow through regular feedback and coaching.

A bachelor’s degree with 2 years of automotive or dealership experience; a master’s degree with up to 2 years of related experience; or 6 years of related automotive or dealership experience with no degree.
At least one year of experience with Fixed Ops (Parts/Service) required.
Outstanding verbal, written and presentation skills with the ability to effectively articulate and communicate in a way that retains trainee engagement.
Strong emotional intelligence and a people-first mindset.
A proactive mindset with a willingness to learn and take on stretch opportunities.
Comfort with extensive weekly and overnight travel.
Demonstrated ability to work in a team-oriented, collaborative environment.
The ability to multitask and prioritize effectively.
A strong working knowledge of Microsoft Office applications.

A competitive salary and top-notch bonus/incentive plans.
Exceptional work-life balance, flexible time-off policies and accommodating work schedules.
Comprehensive healthcare, with multiple options for individuals and families.
Generous 401(k) retirement plans with company match.
Professional development and continuing education opportunities.
Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance.
Extra perks like pet insurance, employee discounts and much more.

Client Trainer II – Fixed Ops

Key skills