Maintain high-quality Salesforce Account, Contact, and Sales Coverage (territory) data
Apply and refine data dictionaries, standards, and validation rules
Manage data exceptions, quality alerts, and root-cause analysis
Oversee complex data corrections that require deep functional knowledge
Govern parent-child relationships within the 4-level Progress Account Hierarchy
Validate ownership rules, routing logic, and Sales Coverage (territory) alignment
Support GTM planning and coverage model updates by ensuring structural accuracy
Execute and optimize enrichment workflows using Leadspace, ZoomInfo, or similar platforms
Improve completeness of key firmographics, segmentation, and vertical data
Ensure enrichment accuracy and help refine enrichment logic with the DataOps Team Lead
Identify and resolve complex duplicates for Accounts and Contacts
Manage merge workflows and collaborate with Enterprise Apps for bulk updates
Own advanced cases involving hierarchy conflicts, ownership shifts, or territory mismatches
Partner with Sales Operations on data needs for planning, forecasting, Sales Coverage (territory) management, and GTM execution
Collaborate with D&A to ensure high-quality data powering dashboards, models, and analytics
Liaise with Enterprise Apps for automation, flows, bulk operations, and data fixes
Support junior Data Stewards with training, QA checks, and guidance
Document processes, playbooks, and standards for scalable team maturity

3–6+ years in CRM Data Operations, Salesforce data governance, or similar data quality roles
Strong understanding of Salesforce objects (Accounts, Contacts, Hierarchies, Sales Coverage (territories))
Experience with data enrichment platforms (Leadspace, ZoomInfo, Clearbit, etc.)
Hands-on experience with deduplication tools and complex merge logic
Strong analytical skills with high attention to detail
Ability to troubleshoot data inconsistencies and propose scalable solutions
Clear communication skills and experience partnering with cross-functional teams
Proficiency with Excel/Sheets; SQL or BI tools is a plus

Competitive remuneration package
Employee Stock Purchase Plan Enrolment
30 days of earned leave
An extra day off for your birthday
Various other leaves like marriage leave, casual leave, maternity leave, and paternity leave
Premium Group Medical Insurance for employees and five dependents, personal accident insurance coverage, and life insurance coverage
Professional development reimbursement
Interest subsidy on loans
either vehicle or personal loans.

Senior CRM Data Steward

Key skills