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Pharmacy Customer Service Representative at Qualfon | JobVerse
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Pharmacy Customer Service Representative
Qualfon
Remote
Website
LinkedIn
Pharmacy Customer Service Representative
South Carolina, United States of America
Full Time
2 hours ago
$14 USD
No Visa Sponsorship
Apply Now
About this role
Role Overview
Answer incoming calls and assist customers, pharmacies, and doctor offices.
Research information in databases to resolve customer service issues
Maintain composure in escalated situations
Operate accurately and efficiently in a fast-paced environment
Handle multiple responsibilities at one time
100% attendance during training
Requirements
At least 1 year of Call Center experience preferred.
At least 1 year of work at home experience required.
Self-motivated and able to work independently and adhere to assigned schedule with minimal assistance
Excellent verbal, written, and listening skills
Professional and articulate voice
Ability to multi-task in several computer applications at once while holding a conversation with a customer
Enjoy working in a fast-paced, and at times, hectic environment while maintaining a professional attitude
Computer savvy and can resolve minor technical issues with minimal assistance
Basic math skills required
Ability to problem solve
At least 18 years of age or older
High School Diploma or GED
Benefits
Free access to personal and professional support through the Qualfon care coaches program
Medical, dental benefits, vision and life & accident insurance for full-time employees
Competitive wages
Opportunities to earn additional income through incentives
Paid time off
Paid Training
Employee discounts
Apply Now
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