Serve as the primary field-based lead for education, assistance, and issue resolution with healthcare providers (HCPs)
Educate HCPs on reimbursement processes, claims submissions, procedures, and coding requirements of payer organizations
Collaborate with field support team members and serve as reimbursement expert for the local team
Act with urgency to address critical access and affordability issues for patients
Conduct field-based reimbursement and access support, education and creative problem-solving
Build strong, trust-based relationships with customers in all assigned Oncology accounts
Maintain and grow knowledge of national, regional, local, and account market dynamics
Collaborate with internal J&J departments such as marketing, sales, medical science, and others
Serve as subject matter expert regarding education and insights on access and affordability solutions across multiple payer types and plans
Execute business in accordance with the highest ethical, legal, and compliance standards

Bachelor’s degree (preferably in healthcare or business/public administration)
Minimum of 5 years of relevant professional experience
Account Management and/or Reimbursement experience working in the provider office setting
Demonstrated expertise with both pharmacy and medical/buy & bill benefits, coding, and billing
Reimbursement or relevant managed care experience (revenue cycle, buy-and-bill, prior authorization, coding, and appeals processes)
Ability to establish relationships, collaborate, and influence across a matrix organization
Problem-solving ability to navigate challenging access scenarios and identify solutions in a timely and efficient manner
Superior communication skills (written and verbal) and efficient follow-through
Experience in working with patient support HUB services
Valid US driver’s license and a driving record in compliance with company standards
Ability to consistently maintain up to 50% travel, with occasional overnight stay
Permanent residence in the listed territory
Advanced degree and/or relevant certifications in prior authorization and/or billing and coding (preferred)

Field Reimbursement Manager, Oncology

Key skills