Key skills
SDLCJiraConfluenceAgileLeadershipProject ManagementCommunicationTime ManagementCollaboration
About this role
Role Overview
- Manage the planning, execution, and delivery of projects that enhance our ecommerce website, mobile app, and back-of-office software.
- Assist in defining scope, goals, key milestones, and timelines.
- Gather work estimates, build roadmaps, and drive momentum towards meeting project objectives by delegating tasks, coordinating project activities, and tracking progress on deliverables.
- Continuously measure overall project performance to identify areas for improvement.
- Partner with software engineers, product managers, third-party vendors, and key business stakeholders to craft dynamic technical plans, ensuring goal achievement and efficient delivery of customer and business value.
- Support team members by removing roadblocks and facilitating collaboration between technical and non-technical teams.
- Serve as a point of contact and ensure proactive, clear, and comprehensive communication across product teams including developers, business stakeholders, and leadership.
- Keep project management software and documentation up to date.
- Prepare agendas and facilitate meetings effectively, fostering a collaborative and high-performing work environment among stakeholders and technical team members.
- Proactively identify and escalate risks, issues, and dependencies, and assist in developing mitigation strategies.
- Evaluate, analyze, suggest, and implement process improvements to the project workflow, ensuring consistency, efficiency, and timely execution.
- Assist with our internal product request process to add new features, update existing features, and fix bugs on our customer-facing ecommerce website and back-of-office software by clarifying and prioritizing requests from around the business amongst shifting priorities, demands, and timelines, and funneling work through the appropriate teams.
Requirements
- A Bachelor's degree in Business Administration, Project Management, or related field
- 2+ years of project management experience working with product managers, software developers, UX designers, and quality assurance engineers
- Experience in a software development environment and knowledge of the software development lifecycle (SDLC)
- Knowledge of different project management frameworks including waterfall, agile, and hybrid
- Experience with project management and/or development software (e.g. Jira, Confluence, Coda, Monday.com, Asana, etc.)
- Strong leadership skills with effective problem-solving and decision-making abilities
- Outstanding written and verbal communication skills, ensuring clear, concise, and confident communication across departments and levels of the business
- High level of emotional intelligence
- Exceptional attention to detail, time management, and organizational skills, showcasing the ability to multitask and re-prioritize as needed
- High-level proficiency of written and verbal communication in English.
Tech Stack
- SDLC
Benefits
- Comprehensive and affordable medical, dental, vision, and life insurance options
- Competitive Provident Fund contributions
- Paid casual and sick leave, plus country-specific holidays
- Mental health support and wellbeing program
- Company-provided equipment and one-time $250 USD work from home stipend
- $750 USD annual professional development budget
- Company rewards and recognition program
- And more!