Increase customer revenue through effective and informed cross and upselling of products and services in an assigned region
Make outbound calls and emails to discuss drug testing needs, business needs, obtain re-orders for point of care devices, discussion of new services/products and customer care
Relationship development with key customers through quarterly business reviews, and proactive and insightful outreach
Develop Territory Action Plan for the assigned region which includes sales targets, focus areas, customer needs, and anticipated trends to meet revenue goals
Analyze accounts and identify the sales potential of existing customers, understand sales cycles, budgets, and funding
Monitor account performance and proactively address gaps in product adoption or usage, introduce new products promptly and effectively
Create, maintain, and provide accurate and timely sales forecast and pipeline information through capture in Salesforce.com
Develop relationships with customer personnel and make new contacts with other government and customer organizations to identify key purchasing decision makers to facilitate future sales
Work with other individuals and departments within the Government Services organization in a team-oriented fashion, supporting a unified approach to delivering customer solutions
Coordinate customer requests for contracts and renewals with the Contracts Team

Bachelor’s degree or equivalent combination of education and work experience
Toxicology industry knowledge preferred
Highly motivated and enthusiastic with strong written, verbal, and interpersonal communication skills
Self-starter, confident and skilled in forms of prospecting in large account environments, government account experience preferred
Ability to work well independently and as a team player to achieve aggressive sales revenue objectives
A competitive, results-oriented attitude with a strong work ethic and high level of integrity

Career development with an international company
Free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year
Excellent retirement savings plan with a high employer contribution
Tuition reimbursement
Freedom 2 Save student debt program
FreeU education benefit
an affordable and convenient path to getting a bachelor’s degree
Recognized as a great place to work in numerous countries
One of the most admired companies in the world by Fortune
Recognized as one of the best big companies to work for and best place to work for diversity, working mothers, female executives, and scientists

Key Account Manager – Northeast Territory

Key skills