Senior Manager – Talent & People Operations

Role Overview

• The Senior Manager of Talent & People Operations plays a critical role in advancing Scale to Win’s mission by building and stewarding equitable, compliant, and well-run hiring and people operations systems.
• This role ensures that the organization attracts, selects, and supports talent in ways that reflect its values, mitigate risk, and enable teams to do their best work.
• By combining strong operational execution with a commitment to fairness and consistency, the role strengthens organizational capacity, staff experience, and long-term sustainability.
• On a day-to-day basis, the Senior Manager oversees the full hiring lifecycle across multiple concurrent searches, partnering closely with hiring managers to manage timelines, tools, communication, and candidate experience.
• The role maintains and improves recruiting infrastructure, including the applicant tracking system, standardized hiring materials, reporting, and manager training.
• In parallel, the position supports core people operations work such as onboarding and offboarding, employee inquiries, documentation upkeep, and compliance support.
• The Senior Manager collaborates with People Operations leadership, legal counsel, and external partners as needed, bringing a detail-oriented, proactive approach to execution while continuously identifying opportunities to improve systems, clarity, and equity across people practices.

Requirements

• 5+ years of experience in Human Resources or related fields
• Strong commitment to progressive values and desire to help the left win.
• Comfort working across standard recruiting and collaboration tools, including Zoom, Apple OS, Greenhouse, and Google Workspace
• Experience working on small or early-stage People Operations teams, with comfort wearing multiple hats and building systems from the ground up
• Experience supporting hiring and onboarding in a fully remote work environment
• Strong project management skills, with the ability to organize and prioritize a complex, evolving work plan across competing demands
• Ability to work independently and to exercise sound judgment and discretion
• High bias towards keeping your commitments, always ensuring follow-through.
• Demonstrated experience leading full-cycle hiring operations across multiple concurrent searches, including managing timelines, stakeholders, and candidate communication
• Experience creating and implementing people operations strategies, processes, tools, and training
• Strong written and verbal communication skills, with the ability to tailor messaging to different audiences.
• Confidence in providing guidance and feedback to managers, including managing up when priorities or expectations are misaligned.
• Commitment to learning and implementing current best practices in the people operations field
• Ability to engage diverse individuals around a common goal, demonstrating and applying emotional intelligence, sensitivity, and confidentiality in interpersonal communications
• Comfort working in fast-paced environments and the ability to navigate complex and nuanced situations.
• A creative problem-solver and self-starter. You’re someone who can disagree without being disagreeable. You’re comfortable coming up with new ideas and have the follow-through to make those new ideas happen.
• Ability to organize and prioritize a complex work plan with ever-changing details.

Benefits

• $95,000 yearly salary (base). As part of our commitment to equity, salaries are non-negotiable.
• This role may be eligible for a discretionary bonus as determined by the company in its sole discretion.
• 401k matching up to 6% after a provisional period.
• Ten paid company holidays, two floating holidays, and a week and a half-long holiday break at the end of the year.
• Generous paid vacation (up to 24 days a year with time accrued monthly); paid sick leave; paid short-term medical, caregiver, bereavement, and other personal leave.
• 16 weeks of paid parental leave and an additional 4 weeks of part-time, fully-paid flex time. This is available to all new parents of any gender, including adoptive parents.
• Fully-paid premium, $0 deductible, top-notch medical insurance, as well as dental and vision insurance, for you and your dependents.
• Remote working with flexible working conditions, a stipend to support your home office setup, and access to a company computer.
• Every employee is invited to donate 25,000 free texts to a non-profit of their choice each year.
• To support continued professional growth and development, Scale to Win offers each employee an annual $2,000.00 stipend towards achieving your professional development goals.