Hire, develop and lead an inclusive, engaged, and high-performing Mid-Market Solutions Engineering team (L1 & L2)
Technical coach, mentor, and problem solver, helping with technical escalations and navigating complex technical solutions
Identify gaps, show initiative, and take ownership to build out programs and processes in support of the SE team
Work cross-functionally to drive improvements and increase communication and collaboration across departments e.g. sales, product, support, enablement, marketing, etc
Develop and grow the team’s skillset through coaching, mentoring, and enablement
This role requires regular travel, estimated to be more than 50% of the time, including both domestic and international destinations as needed.
Requirements
Demonstrated leadership success as a technical presales Director for the last 3+ years within a similar company (L2+)
Experience working at a cloud and network infrastructure focused company with hardware / software exposure required
Bachelor's degree in Computer Networking, Information Technology, Information & Computer Technology, Cybersecurity, Electrical Engineering, Computer Engineering, IT Security or similar from an accredited university
Proven track record in leading high performing sales engineering teams and working closely with sales teams and product teams
Experience building and scaling technical pre-sales teams
Tech Stack
Cloud
Cyber Security
Benefits
Healthcare programs that can be tailored to meet the personal health and financial well-being needs
Premiums are 100% covered for the employee under most plans and 80% for family premiums
Nationwide medical, vision and dental coverage
Health Saving Account (HSA) and Flexible Spending Account (FSA) with tax saving options
Expanded mental health support
Paid parental leave policy & fertility benefits
Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time