Key skills
JiraRisk ManagementCommunicationCollaboration
About this role
Role Overview
- Create and manage compliance tracking tickets (daily/weekly/monthly); assign to the right teams and follow up to ensure completion
- Help gather evidence and documentation for annual audits; track deadlines and maintain organized records
- Submit monthly security reports and collect annual vendor compliance documentation
- Review weekly security reports to identify risks; create remediation tickets and help drive resolution
- Support change control compliance by reviewing major system changes for security requirements
- Participate in compliance meetings; help document procedures (including incident response) and support ongoing improvements
Requirements
- Service Operations, call center, or help desk experience
- Any experience with compliance, audits, or risk management is a plus
- Familiarity with JIRA (or other ticket systems) is preferred
- Experience helping with ticket management, audits, or document collection is helpful
- Hands-on experience with documentation, reporting, and working with different teams is preferred
- Comfortable working with different teams and following up on tasks
- Great communication skills – able to explain technical topics in simple, easy-to-understand terms
- Good at problem-solving and taking ownership of issues to find solutions
- Able to work on your own and as part of a team
- Strong organizational skills and able to manage time effectively to meet deadlines
Benefits
- Develop in-demand compliance and security skills (PCI, SOC, risk tracking)
- Build technical knowledge using tools and systems used in compliance work
- Strengthen project coordination skills (tickets, follow-ups, deadlines)
- Expand IT/infrastructure understanding by working with Support Ops
- Improve collaboration across teams by supporting company-wide compliance initiatives
- Gain new skills & experience that can support future growth opportunities at Camis