Own operations and finance end-to-end — systems, numbers, people, outcomes.
Build complete financial systems — including P&Ls, cashflow forecasting, clean bookkeeping workflows.
Build the day-to-day operational systems that keep the company running smoothly.
Own all payment processing & risk — reduce chargebacks, manage VAMP, secure new processors.
Work with the Head of CX to build visibility and systems across Customer Success.
Hold the team, contractors, and agencies accountable through clear KPIs, structure, and operational discipline.
Own fulfillment & inventory end-to-end — forecasting, ordering, supplier management, freight.
Execute other high-level initiatives with speed and precision.

3+ years of experience in operations, finance, or a similar execution-focused leadership role.
Experience working in a DTC, e-commerce, or performance marketing environment.
Deep financial competency: P&Ls, forecasting, reconciliations, cashflow.
Proven ability to build systems that scale cleanly and prevent issues.
Hands-on experience with fulfillment, inventory, and supplier management.
Analytical, detail-obsessed, and exceptional at spotting problems early.
Operates with extreme ownership — takes full responsibility for results, decisions, and outcomes without excuses.
Thinks in systems, not tasks — capable of designing end-to-end operational structures that prevent recurring issues.
[Strong Plus] Experience managing processors, chargebacks, MIDs, and risk.

High-Growth Environment: We scaled to $1M+ MRR in 3 months — and we’re pushing to 10× that in 2026.
Performance-Driven Compensation: The better the business runs, the more you earn. There’s serious and uncapped earning potential.
Ownership & Autonomy: You’ll own operations and finance end-to-end — full control, zero micromanagement, and the authority to build systems your way.
Massive Impact: Your work will immediately influence how far and how fast we can scale.
High-Performance Culture: You’ll work alongside killers who move fast, reject mediocrity, and care about doing things right — and you’ll help hire the next wave of high performers who raise the bar even higher.

Head of Operations, Finance

Key skills