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Director, Sales Operations at Netwrix Corporation | JobVerse
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Director, Sales Operations
Netwrix Corporation
Remote
Website
LinkedIn
Director, Sales Operations
United States
Full Time
2 weeks ago
H1B Sponsor
Apply Now
Key skills
Cyber Security
SFDC
BI
SaaS
Salesforce
Leadership
Presentation Skills
Customer Success
Sales
About this role
Role Overview
Own the renewals forecast process for Commercial and Enterprise segments across all regions
Partner with Sales, Customer Success, and Finance to ensure forecast accuracy, timing, and risk visibility
Establish and enforce forecast methodology, cadence, and inspection routines
Identify early risk signals and escalation paths for at-risk renewals
Analyze renewals performance across Gross Retention Rate (GRR), Net Retention Rate (NRR), Uplift / Expansion Rates, Renewal cycle times and churn drivers
Segment performance by region, customer segment, product, and contract type
Translate data into clear, actionable insights for leadership
Own SFDC renewals data integrity, reporting, and dashboards
Ensure accurate account ownership, renewal opportunities, contract data, and territory alignment
Partner with RevOps to improve renewals workflows, automation, and reporting
Act as the subject-matter expert for renewals processes within SFDC
Build and deliver executive-ready presentations for CRO, CFO, and Sales Leadership
Present current-state renewals performance, risks, trends, and outlook
Clearly articulate gaps vs plan and recommended actions
Support renewals coverage across International territories, Commercial, and Enterprise customer segments
Manage and develop one Renewal Operations Analyst
Requirements
10+ years in Sales Operations, Revenue Operations, or Renewals Operations within a B2B SaaS or cybersecurity software company
Direct experience managing large-scale renewal motions ($100M+ book of business)
Experience supporting global, multi-segment sales organizations (Commercial + Enterprise)
Proven track record partnering with Sales, Finance, and Customer Success leaders
Advanced Salesforce (SFDC) experience (renewals, opportunities, reporting, dashboards)
Strong analytical skills with the ability to work with large, complex datasets
Proficiency with Excel / Google Sheets; BI tools a plus
Comfortable defining metrics, building models, and explaining results clearly
Strong executive presence and presentation skills
Ability to simplify complex data into clear narratives
Confident operating with senior leadership (CRO, CFO, VP Sales)
Tech Stack
Cyber Security
SFDC
Benefits
Competitive Health Benefits
Continuous Learning and Development Opportunities
Team-Oriented, Collaborative, and Innovative Work Environment
Regular Company Town Halls to Keep You Informed
Opportunities for Career Growth and Advancement
Apply Now
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