Supervise stock associates during assigned shifts; assign tasks, set priorities and ensure timely execution of receiving, stocking, and inventory procedures.
Ensure team adherence to opening/closing checklists, stockroom standards and asset protection protocols; conduct shift inspections for organization, labeling, and secure storage.
Coordinate incoming freight, receiving, counting, and processing deliveries; document and report shortages, overages, and damages within required timeframes.
Manage sales floor replenishment to maintain in-stock levels; partner with sales teams to identify outs and prioritize restocking by business need and planogram/merchandising standards.
Oversee processing of returns, damaged, and outdated goods for vendor credit; maintain accurate documentation and timely completion of procedures.
Utilize RMS/WMS/ERP to track stock levels, process orders, and maintain records; assist with cycle counts, investigate variances, and support annual physical inventory.
Maintain clean, organized, and safe stock areas; ensure proper equipment use, storage practices, and PPE/OSHA compliance; escalate maintenance needs.
Provide on-the-job coaching; reinforce SOPs, safety practices, and performance expectations; give real-time feedback and support cross-training.
Share shift updates on KPIs (e.g., receiving throughput, pick/replenishment accuracy, outs), staffing needs, and process improvements with management.

3+ years of experience in stock operations, inventory, or warehouse functions.
2+ years in a shift lead or supervisory role in retail or warehouse settings.
High school diploma or equivalent required; Associate degree in Business or Supply Chain preferred (may count toward experience).
Knowledge of inventory systems (RMS/WMS/ERP); SAP experience is a plus.
Basic Microsoft Excel skills (filters, sorting, PivotTables preferred).
Familiarity with FIFO, labeling standards, and loss prevention.
PIT/MHE certification preferred (or ability to obtain after hire).
Safety training (PPE, ergonomics, ladder safety) preferred.
Flexible availability required, including early mornings, evenings, weekends, and holidays to support continuous stock operations and peak receiving periods.

Stock Shift Manager

Key skills