Senior Managing Director, Culture, Engagement & Inclusive Growth

Role Overview

• Serve as the lead advisor on culture, inclusion, and engagement, offering strategic guidance to senior leaders and cross-functional teams.
• Provide thought leadership on inclusive practices, representation, and stakeholder engagement across the organization.
• Steward the development and implementation of the Inclusion & Belonging strategy, ensuring alignment with organizational values.
• Monitor progress and impact through data-informed insights, adjusting strategies to meet evolving staff and community needs.
• Develop and track measures that report on execution of strategy and related initiatives.
• Align culture and engagement initiatives with business objectives, ensuring they contribute to revenue generation, brand equity, and stakeholder trust.
• Design and lead initiatives that foster trust, morale, and connectedness, such as staff listening sessions, recognition programs, and inclusive events.
• Build feedback loops that promote transparency, collaboration, and continuous improvement in workplace culture.
• Reduce turnover and recruitment costs by fostering a high-engagement culture, improving retention rates and productivity.
• Partner with Marketing and Growth teams to ensure inclusive messaging and outreach that resonates with diverse audiences.
• Align internal culture efforts with external brand positioning to create a unified and authentic organizational voice.
• Build and maintain connections with external vendors need to forward overall strategy and positioning.
• Deliver quantifiable growth outcomes, including increased funding, sponsorships, and strategic partnerships that advance organizational priorities.
• Facilitate joint planning sessions to align inclusive growth goals and identify strategic partnership opportunities.
• Ensure cross-functional strategies are mutually reinforcing and reflect shared values of equity and inclusion.
• Lead outreach efforts to cultivate new partnerships that expand our reach and unlock new funding sources.
• Build and maintain relationships with mission-aligned organizations, funders, and community leaders.
• Year-over-year increase in new strategic partners and renewal rates for existing relationships.
• Connect internal culture work with external engagement to build a brand presence that reflects the diversity of our staff and stakeholders.
• Ensure that our public-facing initiatives authentically represent our values and foster trust with external audiences.
• Monitor and report on impacts related to external facing initiatives.

Requirements

• Minimum of a bachelor’s degree in Human Resources, Organization Development, Marketing, Sales, Business Administration or a related field or equivalent experience, plus at least 13 years of relevant experience
• Minimum of 10 years of progressive leadership experience in culture, Inclusion, employee engagement, Sales and marketing, or organizational development.
• Proven track record of designing and implementing successful inclusion and engagement strategies in complex, mission-driven organizations.
• Demonstrated ability to lead cross-functional initiatives that align internal culture with external growth strategies.
• Experience using data and metrics to assess impact, drive decision-making, and refine engagement strategies.
• Strong understanding of inclusive communications, stakeholder engagement, and brand alignment.
• Exceptional interpersonal and communication skills, with the ability to influence senior leaders and build trust across diverse teams.
• Experience advising executive leadership on culture, inclusion, and organizational change.
• Ability to lead with empathy, authenticity, and strategic foresight.
• Professional proficiency in MS Office suite
• Professional proficiency in spoken and written English.

Benefits

• Flexible schedules and time off: Flexible schedules, generous PTO, 11 paid holidays plus 2 floating holidays and hybrid working opportunities
• Health: Competitive health care, dental and vision coverage for you and your family
• Family: A variety of paid leaves: caregiver, parental/adoption, critical child illness and fertility benefits
• Employee Rewards Program: Annual merit increases and/or additional incentives for eligible employees
• Retirement: A retirement savings plan with employer contributions (after one year)
• Wellness: 15 safety and wellness days annually (if hired on or after July 1, safety and wellness days prorated to 8 days), mental health benefits and support through Calm and company-hosted events
• Employee Assistance Program: free and confidential assessments, short-term counseling, referrals, and follow-up services
• Learning & Growth: Access to internal and external learning & development opportunities and mentorships