Ensure smooth operations delivery and in alignment with agreed targets
Drive quality initiatives as suggested by central teams
Responsible for issue resolution in vertical
Own operating plans and identify overall resourcing and project staffing requirements along with RMG
Requirements
Proven record of initiating, establishing & delivering large programs in FPP / T&M model
Project, Program and Portfolio Management, Process Improvement, Change Management, Risk Management, Financial Reporting, Six Sigma, DMAIC, Agile, SCRUM, Lean, Account Management, Business Development, Quality Assurance, Business Analysis, Cloud Operation
Excellent People Management skills with strong ability to lead & mentor the team
Training & Knowledge management: Identify capability gaps and build capability for around program management, project management
Identify and sign off training needs (internal/external) basis requirement