Manage the overall day-to-day operations and profitability of a food and beverage concept located inside a travel plaza.
Lead the day-to-day activities of associates and managers within the QSR to achieve or exceed targeted objectives around sales, speed of service, customer satisfaction, brand standards, and food quality & safety standards.
Maintain operating budgets, inventory controls, food and labor costs, gross profit, and reporting.
Ensure the QSR consistently meets or exceeds brand standards and food safety requirements.
Foster an engaging work culture of learning, development, and recognition.
Consistently recruit, develop, and retain a strong team to ensure appropriate staffing levels.
Monitor and enforce cash handling policies and procedures.
Ensure compliance with company policies & procedures along with local, state, & federal laws.
Address customer needs and resolve issues and complaints in a professional and timely manner.

High school diploma or general education development (GED) equivalent
2+ years of experience as a supervisor or unit-level manager in a quick service restaurant
Available to work a flexible on-site schedule approximately 50 hours per week including days, nights, weekends, and holidays.
Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation.
Able to stand and walk for an extended period of time; frequently bend, twist, lift and carry at least 20 pounds.
ServSafe Certification

General Manager – QSR

Key skills