Quickly, accurately and professionally process and respond to alarm signals, even under stress
Dispatch appropriate authorities and confirm that help is on the way
Accurately document all responses to received signals
Use multiple computer systems efficiently
Participate in ongoing training for your professional development

Bilingual in French and English (spoken and written) required
18 years or older with a high school diploma or equivalent
Customer service experience (an asset)
Ability to remain calm and professional under pressure
Available to work one weekend day per week or every other weekend, as well as statutory holidays
Ability to complete and pass a paid 3-week training program
Minimum 6-month commitment
Successful criminal background check
Resident of Canada and legally authorized to work in Canada

Starting pay: $18/hr
Three weeks of paid, hands-on training
Guaranteed hours and job security
Opportunities for advancement and career development
A positive workplace culture: company events, team activities, personal development and more
No sales, no surveys — just helping people

Bilingual Overnight Customer Service Operator

Key skills