Key skills
LeadershipCommunicationTime ManagementSales
About this role
Role Overview
- Accountable for all district store activities and operations impacting customers, staff, and the achievement of company goals/expectations through direct interaction and use of appropriate company resources.
- Meets company revenue goals by achieving or exceeding monthly budget expectations.
- Conducts facility audits to ensure physical and operational standards are being met.
- Directly oversees daily activities and scheduling of staff and provides feedback, positive and corrective.
- Recruits, interviews, and hires new staff members.
- Leads by example, creating a climate in which staff want to do their best by leading and communicating a shared vision with teammates and providing coaching and development.
- Travels within the designated area to every store and to other designated locations as directed by the company to attend meetings and training sessions.
Requirements
- Must have multi-unit retail sales/service operations leadership experience, preferably in transferable industry such as Retail Sales, Hotel, Restaurant, Leasing, Travel, Car Rental, or Equipment Rental.
- Proven ability to consistently meet and exceed performance standards.
- Excellent communication, interpersonal, and motivational skills.
- Proven ability to lead, develop, and coach staff.
- Strong analytical and problem-solving abilities.
- Ability to prioritize multiple projects and deal with numerous interruptions.
- Works well under pressure while meeting deadlines consistently.
- Ability to work independently with minimal supervision.
- Demonstrated leadership in building, developing and retaining high-performing teams of hourly employees in a retail, sales, service or related industry.
- Exceptional communication, people skills, and time management skills.
- Proficient in MS Office and web-based systems.
- Passion for customer service excellence and coaching staff.
- Bachelors Degree preferred.
Benefits
- Comprehensive group healthcare includes medical, dental, vision and life insurance.
- 401(k) with a generous employer match.
- Paid Time Off
- Monday thru Friday work schedule