Serves as Logistics point of contact for a number of auction locations.
Develops working relationships with auction representatives, dealers, commercial consignors and vendors.
Quotes prices and sells Logistics services to dealers purchasing vehicles in the lanes at assigned auctions.
Fields inbound calls and emails.
Works directly with auction customers to expedite and process logistics needs.
Provides updates to customers on status of orders.
Uses problem-solving skills to resolve customer issues, escalating difficult issues that arise.
Prioritizes daily tasks and completes tasks in an accurate and efficient manner.
Communicates and collaborates effectively with the various departments supporting the overall business / Logistics process.
Assists with special projects as assigned.

High School Diploma/GED and 3 years’ experience in a related field.
The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline.
OR 5 years’ experience in a related field.
Ability to work in a fast-paced environment, receptive to change and able to multitask.
Prior clerical or administrative experience required.
Proficient in Microsoft Excel preferred.
Commitment to providing excellent customer service required.
Must be able to operate office equipment (i.e., copier, fax machine, etc.).
Ability to sit or stand for prolonged periods of time.
Communications and Organizational skills required.

Employees are eligible to receive a minimum of sixteen hours of paid time off every month
Seven paid holidays throughout the calendar year
Additional paid time off in the form of bereavement leave
Time off to vote
Jury duty leave
Volunteer time off
Military leave
Parental leave
Health care insurance (medical, dental, vision)
Retirement planning (401(k))
Paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO)

Vehicle Operations Logistics Specialist II

About this role