Develop and deploy a modern, unified communications strategy that builds Humana's corporate reputation among key audiences, including media, attentive public, healthcare influencers, and consumers
Be a strong and dynamic senior leader with a track record of successfully shaping and implementing compelling communications campaigns
Continuously evaluate the effectiveness of communications work against core objectives and identify areas for improvement
Cultivate and maintain relationships with key external stakeholders, including industry associations, journalists, ensuring alignment and support for the company's initiatives
Navigate complex regulatory environments by developing clear and compliant communication strategies related to Medicaid, Medicare, and other healthcare regulations
Lead the development and execution of sophisticated issue mitigation plans, ensuring the company is prepared to respond swiftly and effectively to any potential needs
Provide strategic counsel to senior leadership on external communication matters, including speechwriting and media training
Partner closely with teams across Corporate Communications, Business Functions, and Operations to align on high-visibility campaigns and business needs
Be part of a high-performing communications team, fostering a culture of excellence, collaboration, and continuous improvement
Ensure a modern, digital-first approach to the use of both traditional and social media channels to influence key stakeholders

Bachelor's degree in Communications, Public Relations, Journalism or Political Science
Minimum of 10 years of experience in corporate communications, with a focus on external communications
Proven experience in complex business environments and regulatory industries
Strong understanding of the Healthcare sector
Exceptional written and verbal communication skills
Demonstrated ability to manage multi-stakeholder communications and build relationships with diverse audiences
Experience in crisis communications and media relations
Strong leadership and team management skills
Ability to think strategically and execute tactically

medical, dental and vision benefits
401(k) retirement savings plan
time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
short-term and long-term disability
life insurance

Director, External Communications – Corporate Reputation

Key skills